Last updated: September 2026

At OFFSCREEN SUPPLY, we respect your privacy and only collect and use personal information when necessary to provide our services and process your orders.
 

1. Information We Collect

When you place an order, we may collect:

• Name

• Billing and shipping address

• Email address

• Phone number, if provided

• Order and payment information

• Personalisation details, such as a recipient's name or message

When you visit our website, we may also automatically collect limited technical information, such as your IP address, browser type, device information and website usage data.
 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Process payments

• Send order and shipping updates

• Provide customer support

• Personalise products when requested

• Improve our website and services

• Comply with legal and tax obligations

• Send marketing communications where you have given consent

We do not sell your personal information to third parties.
 

3. Wix

Our website is built and hosted using Wix. Wix provides the website infrastructure, hosting, ecommerce functionality and certain related services.

When you use our website, Wix may process personal and technical information on our behalf. This may include information such as your IP address, device information, account information and order-related data.

Wix processes personal information in accordance with its own privacy and data protection policies.
 

4. Payments

Payments on our website are processed using Wix Payments and other payment methods made available through Wix.

Wix Payments may process information necessary to complete and verify your payment, such as your name, payment details, billing information and transaction information.

OFFSCREEN SUPPLY does not store complete payment card details. Payment information is processed by the relevant payment provider in accordance with its privacy and security policies.
 

5. Shipping & Service Providers

To fulfil your order, we may share relevant information with trusted third parties, such as shipping companies and other service providers necessary to operate our business.

These parties only receive the information required to provide their services.
 

6. Marketing

If you subscribe to our newsletter, we may use your email address to send you updates, new collection announcements and other OFFSCREEN SUPPLY content.

You can unsubscribe at any time using the unsubscribe link in our emails.
 

7. Cookies

Our website uses cookies and similar technologies, including cookies provided by Wix, to ensure the website functions correctly, remember preferences and understand how visitors use our website.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings or our cookie settings.
 

8. Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy or as required by law.

Order and financial records may need to be retained for longer periods to comply with legal and tax requirements.
 

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to certain processing

• Withdraw consent

• Request a copy of your information

To exercise your rights, please contact us using the contact details on our website.
 

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
 

11. International Transfers

Because we ship worldwide and use Wix and other service providers, your information may be processed outside your country or the European Economic Area.

Where required, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.
 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
 

13. Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.
 

OFFSCREEN SUPPLY
Jip Ahrens
Rector Driessenweg 24 - 6411GZ Heerlen - the Netherlands
info@pitstudio.nl
KVK: 86959239
BTW: NL004331110B18